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  • Location: Salisbury, Wiltshire
  • Rate: Up to 0.00
  • Start Date: 16/08/2019
  • Duration: 6 months

 


Applicants must be eligible to work in the specified location


EXCLUSIVE OPPORTUNITY: Sopra Steria is currently recruiting for an End Line User- Infrastructure Engineer to join a large project team working for a key client on a six-month contract.


PROJECT DETAILS: The End Line User- Infrastructure Engineer will act as part of a team to work in collaboration with our client producing and enhancing web and mobile applications.


Be part of a very complex and rewarding environment on an IT site that offers innovative technologies. The 3rd line team have experience that covers hardware and software support for an established and secure client. Now expanding the team, we are seeking previous 3rd line experience to include SCCM Administration, Scripting and RCA within a complex environment. This is a fantastic opportunity to work with Defence Sector industry experts, in a complex and demanding environment.


KEY RESPONSIBILITIES:


  • Provide integration reports on new software and hardware entering the estate

  • Package and distribute software components to the Enterprise using Microsoft SCCM

  • Assist with support of the corporate environment whilst maintaining its integrity

  • Administration of support queues – Incident and workload management

  • Progress incidents and problems to their conclusion

  • Report anomalies and escalate issues to Team Leader

  • Provide third-line support to site teams and projects

  • Writing, reviewing and maintaining processes and procedures

  • Suggest improvements and innovations (CSI&I) that could assist introduce efficiencies into the environment

  • Work with business and security frameworks (ITIL, JSP, IMM)


KEY SKILLS


  • SCCM Administration – Software distribution, OS deployment and monthly Patches

  • Scripting – PowerShell, VBS etc.

  • Software integration and compatibility testing

  • In depth knowledge of: Group policy, and client end points

  • Operating system build and delivery mechanisms

  • Good RCA within a complex environment

  • Good software packaging knowledge.

  • Able to effectively troubleshoot application packages


Desired Experience:


  • Application sequencing

  • Citrix

  • Application virtualisation – APP-V, MED-V

  • Endpoint device control

  • Secure remote access

  • ITIL v3


On client's instructions, due to the urgency, nature and length of the assignment, the successful candidate must have current security clearance to a high level.


The post holder will work through Sopra Steria Recruitment for Sopra Steria, a European leader in digital transformation, providing one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services.


A different approach: breaking the restrictive bounds of traditional recruitment models; a revolution in how clients engage with the recruitment profession.


Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.


Should you choose to contact Sopra Steria Recruitment regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.



 

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