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  • Location: London
  • Rate: Up to 400.00
  • Start Date: 27/08/2019
  • Duration: Contract

Retail eCom Business Analyst (HYBRIS, SAP, Salesforce)

Our client is a luxury fashion retailer who are looking for a Retail eCom Business Analyst (HYBRIS, SAP, Salesforce) to focus on eCommerce and customer experience projects. They need someone with excellent understanding of the whole eCommerce ecosystem, from front end customer journey to order lifecycle, finance and aftersales management.

Responsibilities for the Retail eCom Business Analyst (HYBRIS, SAP, Salesforce)

Customer journey analysis
Process design and documentation
Requirements gathering and gap analysis
Functional and technical specifications
Interface and functional architecture design
Coordination with teams across the business (digital, marketing, operations, finance, logistics)
Coordination with development teams, technical teams and 3rd parties
Backlog management, prioritisation
Testing plan and coordination
Run and support transitionSkills of the Retail eCom Business Analyst (HYBRIS, SAP, Salesforce)

Must – hybris
Nice to have – SAP, CBR, AX, Biztalk, Metapack
Optional – SalesforcePlease click below to apply for the Retail eCom Business Analyst (HYBRIS,SAP, SALEFORCE)

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