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  • Location: London
  • Rate: Up to 0.00
  • Start Date: 13/08/2019
  • Duration: Contract

Program Manager
Remote Working – (EMEA Time Zones)

Brook Street is currently working on behalf of our Global IT Client to recruit a Program Manager. This is a contract role until the 30th June 2020.

Salary: Up to £510.00 per day depending on skills and experience

We have initiated multiple practice initiatives within Enhanced Solution Support (Services – CDD) where we decided to accelerate the creation of deliverables using an external vendor. The areas are Knowledge Management, Service Activation Standardisation and Solution Analytics as a Service.

Program Manager Responsibilities:

Organise meetings, create meeting minutes, follow up on open actions, administrative tasks
Support in general and own in defined areas the creation of deliverables
Drive inherited activities to achieve the above outputs
Actively contribute to the creation of deliverables of other stakeholders (No travel is required)

Program Manager Requirements:

Good cultural awareness and interpersonal skills, key stakeholders are based in Europe, India, Asia and US
Must be able to communicate precisely and concise with stakeholders at various levels
Objective/outcome driven workstyle; must be able to translate objectives to activities and tasks
Must be able to create operational procedures and tasks based on defined objectives
Expert knowledge in Service Management, particularly in the areas Problem-, Knowledge Management and Service Transition (ITIL certification is preferred; ITIL expert certification is a bonus; ISO/IEC 20000 and/or COBIT certifications are a bonus)
A good understanding of Agile Methodologies (e.g. Dev/Ops, SCRUM, Kanban)
Familiarity with VSTS is a bonusDeadline for applications: Tuesday 13th August at 9:00am