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  • Location: Salisbury, Wiltshire
  • Rate: Up to 0.00
  • Start Date: 16/08/2019
  • Duration: 6 months


Applicants must be eligible to work in the specified location

Service Asset and License Technician

Reference: SAL0000GT

Location: Salisbury

Duration: 6 months [initially]

EXCLUSIVE OPPORTUNITY: Sopra Steria Recruitment is currently recruiting for a Service Asset and License Technician to join a large team, based on site at an important and large scale Defence sector customer.

This is an excellent opportunity to be part of a very complex and rewarding environment on an IT site that offers cutting edge technologies.

This contract is for an initial six months, with the option to extend beyond that.

The post holder will work through Sopra Steria Recruitment for Sopra Steria, a European leader in digital transformation, providing one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services.

On client's instructions, due to the urgency, nature and length of the assignment, the successful candidate must have current security clearance to a high level.

Role Overview

This role is to assist in achieving compliance across the license database and Client sites reporting directly to the Service Asset and License Manager.

This is an opportunity to enhance Licensing Knowledge and skills working on a challenging and rewarding site.

Key Responsibilities

  • Assist with Daily management of the SACM team licensing call queue

  • Responsibility for the license content within the License Management Database (LMDB) and the Electronic Definitive Media Library (eDML) ensuring content is accurate, concise and complete

  • Reconciliation of license information, installed software vs consumed software against actual entitlement

  • Keep track of software maintenance agreements, in collaboration with Procurement team, to ensure that expiry dates are not exceeded and renewals are dealt with promptly and effectively

  • Assist in highlighting potential areas of consolidation leading to cost reduction for the client, the outcomes managed through the change process

  • Provide License Management input to Service, Project and Stakeholders

  • Provide input with the validation of All Asset registers and Configuration databases

  • Work alongside Service Architects and Design group when required ensuring that the service assets and Licensing considerations are understood and catered for

  • Undertake Service Impact and Change Assessments

  • Identification of Risks, Issues, Assumptions and Dependencies related to Projects and their impact upon ongoing support

  • Identify areas for improvement for Service Asset and License Management Team with regards to documentation and process

Essential skills

  • SCCM Administration – Software distribution, OS deployment and monthly Patches

  • Scripting – PowerShell, VBS etc

  • Software integration and compatibility testing

  • In depth knowledge of: Group policy and client end points

  • Operating system build and delivery mechanisms

  • Good RCA within a complex environment

  • Good software packaging knowledge

  • Able to effectively troubleshoot application packages

Desired Skills

  • Application sequencing

  • Citrix

  • Application virtualisation – APP-V, MED-V

  • Endpoint device control

  • Secure remote access

  • ITIL v3

Sopra Steria Recruitment is a wholly owned company within Resource Solutions Group (RSG); an experienced and well established recruitment partner with a family of recruitment companies.

Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

Should you choose to contact Sopra Steria Recruitment regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.